believes that you should always have instant access to mission
critical customer information anywhere, anytime, on any
device. Our flexible, open, XML-based design makes it possible
to access information on wireless phones, laptops, or Personal
Digital Assistants (PDA's) from day one. This means
executives, sales, and service professionals have the ability
to function outside of the office, as if they were in the
strategy is to offer both real-time and off-line access to
customer information from a variety of mobile devices. Today
we provide SMS integration for mobile phones, and full
functioning mobile applications that support the Palm OS®
version 3.5 and up.
PocketPC™ version will be available in Q302.]
type of information can I access from a wireless device?
of the essential zCRM functionality is available using your
Personal Digital Assistant (PDA):
critical account information with read and write access
recent customer correspondence to track deal progress
forecasts and change service records
What will I
need to get started?
receive notifications and alerts triggered by our
applications to your mobile phone you won't need
anything other than your phone.
access our applications 'off-line' all you will need is a PDA
that supports the Palm OS. You can then use the HotSync™
feature of the Palm to synchronize information between
your Palm and the zCRM applications.
remotely access our applications in 'real-time' you will
need a wireless capable Palm OS PDA.