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ASP CRM Scaled to any size Company
What are experts saying around
the globe?

"We chose the entellium way because of the speed of implementation and low service costs. They also impressed us with their service and vision to deliver 'real' business solutions at reasonable prices without the risks other IT providers all have."
- John Sturgess
  Managing Director

"entellium offers a prime example of the sort of 'pure play' ASP that gets maximum benefit from using our architecture.  We look forward to working with them to pave the way for SME's to be appropriately eCommerce enabled as they take on the challenges of doing business in the surge economy."
- Tom Burns, Director
  Asia Pacific Internet Solutions Group,   Intel Corp.

" KPMG and entellium will jointly develop and market a number of ASP services for SME's in Malaysia and eventually across Asia. In addition to this, KPMG will advise entellium on a series of best practices for managing security and operations in the ASP delivery model."
- Woon Tai Hai, Director
  KPMG Consulting Asia

Implementation options

zCRM provides two ways to implement our applications:

  1. You install our applications on your network - we call this an eProcess implementation.
  2. We host the application for you at our Application Hosting Centers - we call this an eServices implementation.
    (See our eServices FAQs)

We provide these options to give you the choice to see what fits best for your business needs.

> eProcess = you install, support, maintain, upgrade & manage

> eServices = we host, support, maintain, upgrade and manage

Whilst we provide the two options we don't hide our preference to host your applications for you because we think it makes the most sense and allows us to provide you with an exceptional customer service experience we call - the zCRM way.

The eServices approach has number of significant advantages:

  • Hard facts show that hosting applications is up to 80% less expensive than running them in house.
    (See our Return on Investment section)
  • You get continuous access to zCRM's latest technology - without the risks, costs and administrative responsibilities associated with developing and maintaining the equivalent IT infrastructure yourself.
  • You can focus your resources on core business issues or strategic IT projects, rather than every day IT operations.
  • Immediate access to our applications - because you don't install anything we can get you running in hours - not the weeks it might take trying to do this yourself.
  • Easy application scalability - if you need to add more users, or store more data you don't need to plan ahead to upgrade your computers or networks, just call us and we'll add more users.
  • We have very comprehensive security, back up, disaster recovery and support services in place - normally better than most customers can afford on their own.
  • Greater predictability of IT costs - we charge a fixed monthly fee, there are no surprises and no annual call to upgrade and add new expense to the IT budget.
  • Increased IT flexibility - we are at your service, we only get paid when you are satisfied putting you in the driving seat for a change.

So as you can see adopting our eServices approach comes with many significant benefits. Before you take the traditional approach of installing on your own network, why not take the time to talk through with our consultants the eServices option - we know it's the best choice for you.

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